The online store site Alliage de Qualité has been developed by the company SARL Alliage de Qualité, which is the operator of this site. Any order under a product appearing in the online store's website alliagedequalite.fr requires prior consultation of these terms. Consequently, the consumer is fully aware that its agreement on the content of these conditions does not require the signature of this document, to the extent that the customer wishes to order online the products presented in the framework of the shop the website. The consumer has the ability to save or print these terms and conditions, provided that both saving and editing of this document are the sole responsibility. The consumer, prior to his order, said that the acquisition of these products is not directly related to his professional activities, their acquisition is reserved for private use from him. As a consumer, the customer has specific rights, which would be called into question the assumption that the products or services purchased through the website would actually related to his work. The online store set up by the company Alliage de Qualité in the website lists the following information:
1. Disclaimer enabling precise identification of the company Alliage de Qualité.
2. The essential features of the proposed properties.
3. Indication, in euros the price of goods and, where appropriate, delivery charges.
4. The conditions of payment, delivery or performance.
5. The existence of a right of withdrawal.
6. The validity of the offer or the price.
7. The conditions for terminating the contract if it is permanent or longer than one year.
8. The consumer states have full legal capacity to engage under these terms and conditions.
Article 1
These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, provided that such documents are inconsistent with these terms and conditions.
Article 2
These general conditions are intended to define the rights and obligations of the parties as part of the online sale of goods and services offered by the company Alliage de Qualité to the consumer.
Article 3: Contract Documents
This contract consists of the following contractual documents, presented in descending order: these terms, the order form. In case of conflict between the provisions contained in the documents of different rank, the provisions of the document of higher row will prevail.
Article 4: Entry into force - length
These conditions come into force on the date of signing the purchase order. These general conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of the guarantees owed by the company Alliage de Qualité.
Article 5: Electronic Signature
The "double click" of the consumer on the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 6: Order Confirmation
The contractual information will be confirmed towards the e-mail no later than the time of delivery or at the address specified by the customer in the order form.
Article 7: Proof of the transaction
The records stored in the computer systems of the company Alliage de Qualité under conditions of reasonable safety, will be considered proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Article 8: Product Information
8-a: The company Alliage de Qualité has on its website to sell products with the characteristics required to comply with Article L 111-1 of the Consumer Code, which provides the opportunity for the potential consumer to know before taking control of the essential characteristics of the products they wish to purchase.
8-b: The offers presented by the company Alliage de Qualité are only valid within the limits of available stocks.
Article 9: Price
Prices are quoted in euros and are valid until the date of mailing of the order by the consumer. They do not include delivery charges, billed at cost, and indicated before the validation of the order. The prices include the VAT applicable on the date of the order and any change in the VAT rate will be reflected in the prices of the online store. Payment of the full price must be made when ordering. At no time, the payments can not be regarded as payments or installments.
Article 10: Payment
To set the order, the consumer has, at its option, of all the payment methods specified in the order form. The consumer society ensures Alliage de Qualité that has the required permission to use the method of payment chosen by him, during the validation of the order. The company Alliage de Qualité reserves the right to suspend any order and any delivery in the event of non-payment. The company Alliage de Qualité specifically reserves the right to refuse a delivery or an order from a consumer who has not fully paid a previous order or with whom a payment dispute is currently being administration.
Article 11: Availability of products
The order will be executed no later than within three days from the day after the consumer placed his order. In case of unavailability of the ordered product, the consumer will be informed at the earliest and will have the option to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days before their payment, or exchange the product.
Article 12: Delivery
The products are delivered to the address specified by the customer on the order form. The consumer is required to check the status of the packaging of the goods upon delivery and report any damage to the carrier on the delivery, and the company Alliage de Qualité, within a week . The consumer may, upon request, obtain sending an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order form. As for shipping, we work primarily with Colissimo. When we do a mailing, you immediately receive an email informing you.
Article 13: Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken products ...) must be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the customer. The consumer must confirm this problem by sending the carrier within two (2) business days following the date of delivery by mail with return receipt stating the said claims. The consumer must send a copy of this letter by fax or mail to:
Alliage de Qualité
Customer Service Internet
4 rue du Général Charles DELESTRAINT, 28000 Chartres France
Article 14 - Retention of title
Alliage de Qualité retains full ownership of the goods sold until full payment is received in full, in principal, fees, taxes and mandatory contributions included.
Article 15: Force Majeure
Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by unforeseeable circumstances or force majeure. Will be considered as acts of God or force majeure any facts or circumstances irresistible, external to the parties, unpredictable, unavoidable, beyond the control of the parties and which can not be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree on the conditions under which the contract will continue. If the case of force majeure lasts longer than three months, these terms may be terminated by the injured party. Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of French courts and tribunals: the blockage of means of transportation or supplies, earthquakes, fires, storms, floods, lightning off of telecommunications networks or difficulties specific to the external telecommunications networks to customers.
Article 16: No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions will remain in full force and scope.
Article 17: No waiver
The failure of either party not to claim a breach by the other party to any of the obligations under these Terms shall be construed in the future as a waiver of the requirement at issue.
Article 18: Title
In case of difficulty in interpretation between any of the titles at the head of the clauses, and any of the clauses, the titles will be declared non-existent.
Article 19: Applicable law
These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or complaint, the consumer should first contact the company Alliage de Qualité for an amicable solution.
Article 20: Data Protection
The information requested from the consumer is required to process the order and will not be provided to partners of the company Alliage de Qualité involved in the execution of this command. Consumers can write to the company Alliage de Qualité whose coordinates are within the terms and conditions contained in the website, to oppose such disclosure, or to exercise rights of access, rectification regard to the information concerning and contained in the files of the company Alliage de Qualité, as provided by the law of January 6, 1978.
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