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Right of withdrawal
The consumer has a period of 5 days to return, at its expense, the products do not suit him. This period starts from the date of delivery of the order of the consumer. If the deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. All returns must be reported prior to the Customer service of the company Alliage de Qualité:
- Primarily by telephone at +33 237 35 39 84 Monday to Saturday from 10 am to 19 pm
- By logging on our site. The product must be returned to Alliage de Qualité, 4 rue du Général Charles Delestraint 28000 Chartres, France.
Only products returned will be whole and in perfect condition for resale. Any product that has been damaged will not be refunded or exchanged.
This right of withdrawal is without penalty, except for return shipping costs. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid or exchange the product. In the case of an exchange, re-shipment will be at the expense of the consumer.
In case of exercising the right of withdrawal, the company Alliage de Qualité will make every effort to refund the consumer within 15 days. The consumer will then be refunded by the bank transfer.
- Primarily by telephone at +33 237 35 39 84 Monday to Saturday from 10 am to 19 pm
- By logging on our site. The product must be returned to Alliage de Qualité, 4 rue du Général Charles Delestraint 28000 Chartres, France.
Only products returned will be whole and in perfect condition for resale. Any product that has been damaged will not be refunded or exchanged.
This right of withdrawal is without penalty, except for return shipping costs. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid or exchange the product. In the case of an exchange, re-shipment will be at the expense of the consumer.
In case of exercising the right of withdrawal, the company Alliage de Qualité will make every effort to refund the consumer within 15 days. The consumer will then be refunded by the bank transfer.